Privacy Policy
We are committed to protecting your privacy and personal information. Please review our privacy policy to understand how we collect, use, and safeguard your data.
1. Information We Collect
A. Information You Provide:
When you create an account, place an order, or contact us, we may collect:
• Your name, email address, and phone number
• Billing and shipping addresses
• Payment details (e.g., card or mobile wallet information)
• Order history and transaction records
B. Information Collected Automatically:
When you browse our website or use our mobile app, we may automatically collect:
• IP address and device identifiers
• Browser type, version, and operating system
• Pages visited and time spent on each page
• Referring and exit URLs
• General location data (e.g., city or region)
2. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Communicate with you about your purchases or inquiries
• Improve our website, services, and customer experience
• Ensure secure transactions and prevent fraud
We do not sell your personal information. We may share your data with trusted third parties for operational purposes, including:
• Payment processors
• Shipping and logistics partners
• IT and customer service providers
• Hosting and infrastructure providers
3. Third-Party Analytics
We use Google Analytics to understand how users interact with our website. This helps us improve performance and usability. Google Analytics may collect:
• Pages you visit and time spent on each
• Your general geographic location (city/region)
• Browser and device information
You can learn more about Google's data practices here: https://policies.google.com/technologies/partner-sites
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the Internet or electronic storage is completely secure.
6. Your Rights
You have the right to:
• Request access to the personal information we hold about you
• Correct or update inaccurate or outdated information
• Opt out of receiving marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:
Email: ubiyaderma@gmail.com
Phone: +977 985-1168081
Address: Mahalaxmi Municipality, Lalitpur, Nepal